Fire Watch Response

Under-2-Hr Fire Watch Response: What It Means

Promising “guards in under two hours” sounds flashy on a website, but what has to happen behind the scenes to make that claim real? Spoiler, it is not a guy in a truck racing down the freeway. It is a network of pre-vetted officers, live dispatch software and regional gear lockers that turn a panic call into a uniformed body on site in 119 minutes or less.

Pre-Positioned Officers

We keep a rotating bench of certified guards within 25 miles of every major metro. These officers are already background checked, drug tested and card-carrying. No new hire packets, no airport style orientation. A single text pushes the closest available guard to your address.

• Guards clock in within 30 minutes of call
• Travel time capped at 60 minutes in metro areas
• Remaining 30 minutes used for site briefing and gear check

Live Dispatch Dashboard

The moment you call, a dispatcher drops a pin on your property. The software ranks every guard by distance, traffic and current DOT hours. The top name is auto-assigned and you receive an ETA text before you hang up. If Guard One is stuck in construction traffic, the system bumps to Guard Two without human delay.

Gear Lockers Cut Set-Up Time

Each region stocks pre-packed go-bags: high-vis vest, FR coat, 2A:10BC extinguisher, thermal imager, NFC tags, tablets loaded with our patrol app. Guards grab and go, no trip back to headquarters. That alone shaves 20 minutes off every deployment.

Real Numbers From Last Quarter

1,247 emergency calls, average response 97 minutes. Fastest was 41 minutes in downtown Phoenix, slowest was 118 minutes in rural Montana during a snowstorm. Both beat the two hour promise and both arrived with court-ready logs already uploading.

What You Get on Arrival

1. Guard presents valid cert card and photo ID
2. Tablet shows live patrol map with your floor plan
3. First NFC scan uploads within 5 minutes
4. Supervisor calls you to confirm post is active
5. PDF log emailed at end of shift

Hidden Benefit

Fast response shortens the impairment window. A valve closed at 8 a.m. with a guard on site by 9:45 a.m. keeps you inside the four hour trigger. Wait until noon and you are already in violation territory. Speed is not just comfort, it is compliance.

Need a guard who can beat the clock and the inspector? Contact us and we will drop a pin on your building and give you an ETA before you finish your coffee.